I Want to File a Consumer Complaint Illinois Department of Insurance

If you would like the Department of Insurance to investigate your complaint against an insurance company, producer or insurance agency, you may complete a consumer complaint form either electronically or in hard copy format. When we receive your completed form, we will initiate an investigation, assign a complaint file number and notify you. Please use this number on all future correspondence with this Department. If you are a health care provider, please use the Health Care Provider Complaint Form.

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Please allow four to six weeks for completion of our investigation.

For more detailed information, review Understanding the Complaint Process.

To proceed with filing a consumer complaint, please make your selection below.

On-line Consumer Complaint Form

Hard Copy PDF Format for Property & Casualty Complaints
Hard Copy PDF Format for Life, Accident & Health or HMO Complaints

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