Contact Us

IDOI OFFICE Update:

On June 14, 2021, office locations of the Illinois Department of Insurance will reopen to the public. We encourage consumers to continue to use the IDOI website, including the Message Center, or to call 866-445-5364 rather than visiting the office. Although walk-ins will be permitted, visitors should call 866-445-5364 prior to their office visit to ensure a staff member is available to address their particular issue. All visitors must wear a mask and abide by social distancing guidelines regardless of vaccination status.


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General Information & Consumer Insurance

DOI.InfoDesk@illinois.gov  Consumer Assistance Hotline Toll-free: 866-445-5364

Consumer Complaints

DOI.Complaints@illinois.gov Toll-free: 866-445-5364

Health Insurance

Office of Consumer Health Insurance
DOI.Complaints@illinois.gov Toll-free: 877-527-9431

External Review

DOI.ExternalReview@illinois.gov Toll-free: 877-850-4740

Public Pensions

(Police, Firefighters, IMRF)
DOI.Pension@illinois.gov Toll-free: 800-207-6958

Producer/Agent Licensing

(Producer, Education, and Other Licenses, License Lookup)
DOI.Licensing@illinois.gov 217-782-6366


Medicare Beneficiaries & Caregivers

Senior Health Insurance Program (SHIP) is now under:
Department on Aging Toll-free: 800-548-9034


Media Requests

DOI.Communications@illinois.gov

Speakers/Presentations

Request a speaker or presentation from the Illinois Department of Insurance


RSS News Feed

How to subscribe to a RSS (Really Simple Syndication)

Website Problems

DOI.Webmaster@illinois.gov

IDOI Office Locations

Springfield Office


Chicago Office


320 W. Washington Street [View Map]
Springfield, IL
62767

Main 217-782-4515
TDD 866-323-5321

122 S. Michigan Ave., 19th Floor [View Map]
Chicago, IL
60603

Main 312-814-2420 
TDD 866-323-5321