Contact Us

IDOI OFFICE LOCATIONS CLOSED UNTIL FURTHER NOTICE:

Due to ongoing COVID-19 concerns, office locations of the Illinois Department of Insurance are temporarily closed, as staff continues to work on a limited scale. Consumers can submit insurance complaints electronically:
IDOI Message Center or call 866-445-5364. We are working to process and respond to complaints as quickly as possible, but please understand that the response time to answer calls and process complaints may be extended. Thank you.


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Consumer Insurance

(Auto, Commercial Property, Homeowners & Renters, Life & Annuities)
Complaints, Claims, Premiums, General Information
DOI.InfoDesk@illinois.gov  Consumer Assistance Hotline Toll-free: 866-445-5364

Consumer Complaints

DOI.Complaints@illinois.gov Toll-free: 866-445-5364

Health Insurance

Office of Consumer Health Insurance
DOI.Complaints@illinois.gov Toll-free: 877-527-9431

External Review

DOI.ExternalReview@illinois.gov Toll-free: 877-850-4740

Public Pensions

(Police, Firefighters, IMRF)
DOI.Pension@illinois.gov Toll-free: 800-207-6958

Producer/Agent Licensing

(Producer, Education, and Other Licenses, License Lookup)
DOI.Licensing@illinois.gov 217-782-6366


Medicare Beneficiaries & Caregivers

Senior Health Insurance Program (SHIP) is now under:
Department on Aging Toll-free: 800-548-9034


Media Requests

DOI.Communications@illinois.gov

Speakers/Presentations

Request a speaker or presentation from the Illinois Department of Insurance


RSS News Feed

How to subscribe to a RSS (Really Simple Syndication)

Website Problems

DOI.Webmaster@illinois.gov

IDOI Office Locations

Springfield Office


Chicago Office


320 W. Washington Street [View Map]
Springfield, IL
62767

Main 217-782-4515
TDD 866-323-5321

122 S. Michigan Ave., 19th Floor [View Map]
Chicago, IL
60603

Main 312-814-2420 
TDD 866-323-5321