Get answers to your insurance questions, file a complaint against an insurance company or agent, request assistance from our consumer assistance office, get facts about an insurance company, and more.
Learn how to become a producer or how to renew your producer license, find important producer notices, review your continuing education hours, and more.
Building on a strong team of diverse experts in their fields, Governor JB Pritzker announced the following appointment in his administration:
Chicago – Dana Popish Severinghaus will serve as Director of the Illinois Department of Insurance (IDOI).* Popish Severinghaus has extensive legal, policy, government relations and insurance industry-related experience, Popish Severinghaus was formerly Legislative and Regulatory Counsel at Allstate Insurance Company where she advised Allstate and its subsidiaries on legal, regulatory and legislative matters across the Midwest. Before that, she served as Senior Policy Advisor at the State of Illinois in Central Management Services where she saw oversaw the Bureau of Benefits. Prior to that, Popish Severinghaus served as the Director of Government Relations for Blue Cross Blue Shield of Illinois. Popish Severinghaus is a Member of the Association of Corporate Counsel, Board Member of the Illinois Insurance Guaranty Fund, Secretary of the Illinois Insurance Association, Advisory Board Member and Co-Chair of Government Relations Advisory Council for the Chicago Children's Advocacy Center, Women in Law Mentor at Chicago Kent College of Law and Auxiliary Board Member of ChildServ. She earned her Bachelor of Arts in Communication Studies and Journalism & Mass Communications from the University of Iowa and Juris Doctor from Chicago Kent College of Law.
* Appointments pending confirmation by the Illinois Senate.
ACA Marketplace Open Enrollment Ends December 15th
Chicago – Tomorrow is the last day to enroll in a plan on the Affordable Care Act (ACA) Health Insurance Marketplace during Open Enrollment. The Illinois Department of Insurance (IDOI) encourages consumers to purchase a plan before the December 15th deadline to have health coverage beginning January 2021. There are 179 plans available from eight insurance carriers, and in most counties, consumers have more than one carrier to choose from.
IDOI Chief Deputy Director Shannon Whalen to Serve as Interim Acting Director
Chicago – Robert Muriel, Director of the Illinois Department of Insurance, announced today that he’ll leave his position on December 11, 2020. Muriel was appointed to the position by Governor J.B. Pritzker in March 2019.Press Release
Chicago – The Illinois Department of Insurance (IDOI) fined Continental Indemnity Company and Applied Underwriters, Inc. for overcharging some Illinois small businesses for workers’ compensation insurance. The Department conducted a market conduct examination in 2019 and found that the companies marketed and sold unapproved workers’ compensation policies, packaged with side agreements, in violation of the law.
The Market Conduct Exam for Continental Indemnity Company can be found here.
Illinois consumers can go to getcoveredillinois.gov for enrollment and financial help
Chicago - Illinoisans can shop for health insurance on the Affordable Care Act (ACA) Health Insurance Marketplace. Open Enrollment began Sunday, November 1 and runs through December 15, 2020. The Illinois Department of Insurance (IDOI) recommends consumers begin their search at getcoveredillinois.gov to find accurate information to help compare health plans, get free enrollment help and even financial assistance (if they qualify). Press Release
Eight health insurance companies are offering Illinois consumers health plans this year with new carriers joining the ACA Marketplace
Chicago - The Illinois Department of Insurance (IDOI) welcomes three new carriers as it releases health insurance rates for the Illinois Exchange 2021 Plan Year. The Illinois On-Exchange marketplace now has a total of eight carriers offering health insurance plans, including newcomers Bright Health Insurance Company of Illinois, MercyCare HMO, Inc. and SSM Health Plan. Continuing last year's downward trend, most Illinoisans will again see a decrease in premiums this year and rating areas remain the same. Press Release
The Illinois Department of Insurance can help you find missing life insurance policies and collect the money you're owed from the millions of dollars in benefits that go unclaimed every year. This year, IDOI has already helped consumers find and collect more than $5 million from lost or unclaimed life insurance policies.
State of Illinois, Department of Insurance, 2020 Meetings of the Public Act 101-0640. Working Group regarding the Business Interruption Insurance Task Force.
Notice is hereby given that the 2020 meetings of the Working Group regarding the Business Interruption Insurance Task Force will be held on Tuesday, September 1, 2020 from 1:00 PM-2:00 PM and Monday, September 14, 2020 from 10:00 AM- 11:00 AM; Central Time, via WebEx conference calls (until further notice is given) for the purpose to study the impact of the COVID-19 pandemic on businesses and the need for changes to business interruption insurance policies, including recommendations for legislation.
(Chicago) – The Illinois Department of Insurance (IDOI) announced today fines totaling over $2 million for five major health insurance companies found to be in violation of the Mental Health Parity and Addiction Equity Act (MHPAEA).
“These fines are a reminder to health insurance companies that my administration is committed to providing the best standard of care for Illinoisans and will protect their right to equitable treatment from health insurance providers,” said Governor Pritzker. “Seeking treatment for mental health or a substance use disorder is a brave step that should not be met by unnecessary roadblocks and hurdles. We will continue to lead by example and help move the country forward in achieving mental health and substance use disorder parity.”
(Chicago) Today, the State of Illinois released guidance that affirms Illinois nondiscrimination protections on the basis of sexual orientation and gender identity.
“From day one, my administration has sought to protect LGBTQ+ individuals, including by expanding HIV preventative care and treatment, funding gender-affirming surgeries, fostering affirming and inclusive classrooms in which LGBTQ+ students are able to thrive, and ensuring LGBTQ+ students see themselves reflected in the curriculum,” said Governor JB Pritzker. “That work becomes even more urgent when the federal government hands down policy decisions that undermine people’s basic humanity. As we live through exceedingly difficult times, we must unite against all forms of hate and show empathy and compassion for one another — especially as we fight for full equality and justice for all of our country’s residents.”
To assist Illinois employers with compliance, the Illinois Department of Human Rights (IDHR),the Illinois Department of Healthcare and Family Services (HFS), and the Illinois Department of Insurance (IDOI) developed legal guidance that highlights the existing state-mandated nondiscrimination protections and reminds the Illinois healthcare community of their ongoing obligations to deliver healthcare services in a non-discriminatory manner.
CHICAGO – In response to those who took advantage of widespread peaceful protests to loot, vandalize and damage businesses across Illinois, Governor JB Pritzker today called on insurance companies to expedite claims and payments for Illinois business owners who have experienced property damage. This call for urgency along with additional best practices are outlined in a Company Bulletin issued today by the Illinois Department of Insurance (IDOI), urging insurance companies to uphold their obligations in our work to recover. Press Release